Date(s) - 25/05/2017 - 26/05/2017
9:00 am - 4:00 pm
State Library of Western Australia
This two day workshop covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management within the workplace.
It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.
This course will improve your ability to interact with others allowing you to communicate more effectively and strengthen your professional relationships.
On completion of assessment, students will receive a statement of attainment for the nationally recognised unit: BSBLDR501 Develop and use emotional intelligence.
Bookings are closed for this event.